This is professional work at the managerial level in programming, planning, supervising and coordinating the activities of social service programs or projects. The work requires an understanding and application of theories, principles and practices of social work, management, and fiscal administration usually gained through degree-granting schools, or equivalent experience, supplemented by substantial work experience in social services. Supervises or directs the work of others involved in program or project functions and activities. Contacts require skills in understanding human behavior and those factors which influence or cause behavioral changes are critical in supervising staff and/or coordinating the varied functions and activities of the assigned program(s) or project(s), and involves significant interaction with people at all levels within or outside of government and the social services field. The work is performed following clearly-defined policies, methods, and practices and involves a variety of situations requiring the frequent use of judgment in search for solutions or new applications. The work is performed in an office environment. Operates standard office equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, copiers, calculators and scanners. The work is performed under limited supervision subject to practices and procedures covered by precedents or well-defined policy and is reviewed, usually after the fact, in terms of quality, timeliness, and adherence to methods, standards, and policies.
An eight-year combination of education, from an accredited institution, and experience which includes two years professional level experience in providing social services assistance or developing senior citizen programs or projects, which includes at least one year in a supervisory capacity. A Bachelor's Degree from an accredited institution with a major in social work, sociology, or psychology is preferred.