Jacksonville Sheriff's Office


    Job Location US-FL-Jacksonville
    Requisition Number 2019-1059
  • Job Description

    This is advanced administrative support clerical work performing technically varied and complex typing, clerical functions, data entry, and interviewing including interpreting and applying policies and procedures. Work requires knowledge of techniques, methods, and procedures used in performing the more complex typing, clerical functions, data entry, and interviewing, which involve the operation of standard office equipment such as a personal computer, copier, microfilm and microfiche equipment, and calculator, and are learned, on the job or through specialized training. Contacts require courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is semi-routine where tasks are covered by procedures or precedents, and although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. Work is performed in an office environment. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, and, dependent upon assigned work location, may be required to lift objects weighing up to 15 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or work flow.

    Examples of Work

    • Receives, processes, records, indexes and/or files varied correspondence, information, materials, files, documents, fees, and records.
    • Gathers information and assists general public in completing required forms and documents.
    • Reviews and verifies employee time reports and leave requests and prepares payrolls and maintains leave records.
    • Types correspondence, memoranda, reports, records, orders and other office documents which may include technical, scientific or legal terminology from sources such as drafts, notes, and oral instructions.
    • Composes correspondence without review and/or specific instructions.
    • Researches, analyzes and resolves a variety of job-related work problems based on established guidelines, procedures, laws, rules and regulations.
    • Gathers, codes, classifies, posts, and/or consolidates information or data for varied complex reports or data entry.
    • Establishes and maintains information, record, document, and file systems.
    • Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
    • Inputs information or data to personal computer or computer terminal screen following established procedures.
    • Orders supplies and prepares purchase orders.
    • Maintains inventory records and stock for assigned work area.
    • Makes written reports and fills out forms as necessary.
    • Operates standard office equipment such as a typewriter, calculator, personal computer using word, spreadsheet, database, and related software, microfilm and microfiche equipment, and copier.
    • Greets the public and answers the phone.
    • Demonstrates proficiency in the City of Jacksonville's competencies.
    • Performs related work as required.


    Knowledge, Skills and Abilities

    • Knowledge of laws, ordinances, regulations, and departmental/divisional policies and procedures associated with work assigned.
    • Knowledge of the City's payroll, leave, purchasing, and general budgetary procedures, rules and regulations.
    • Knowledge of office practices and procedures.
    • Knowledge of Business English.
    • Ability to read, understand, and apply written instructions and job-related laws, rules, policies, procedures, and materials.
    • Ability to analyze and/or review payroll, leave, purchasing, or general budgetary files and records for accuracy and compliance with appropriate laws, policies and procedures, and collective bargaining agreements.
    • Ability to prepare reports.
    • Ability to communicate effectively.
    • Ability to interview and gather information from customers, applicants, and general public.
    • Ability to review and monitor the work of others.
    • Ability to establish and maintain working relationships with other employees and the general public.
    • Ability to operate standard office equipment such as a typewriter, calculator, personal computer including word, spreadsheet, database and other related software, microfilm and microfiche equipment, and copier.
    • Ability to make and verify mathematical calculations.
    • Ability to establish and maintain information, record, document, and file systems. 
    • Dependent upon assignment, ability to type at a rate of 40 words per minute.
    • Dependent upon assignment, ability to operate a motor vehicle.
    • Dependent upon assignment, knowledge of cash handling and credit card procedures.



    USD $12.92/Hr.


    USD $12.92/Hr.


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