Are you a strong communicator who loves storytelling and making a difference? Do you thrive in fast-paced environments and care about keeping people informed? The Jacksonville Sheriff’s Office is looking for a Media Relations Specialist / Civilian Public Information Officer to help us share important updates, tell our agency’s story, and connect with the nearly one million people we serve.

• Vet and respond to all inquiries from the community and media outlets via email, phone, text, and/or social media
• Serve as a liaison between the Sheriff and command staff and the community
• Monitor and manage crime tips, feedback, compliments, and complaints
• Ensure compliance with Florida State Statute 119 regarding the release of information, including public records, social media postings, critical incident briefings, response to resistance boards, and incident releases
• Collaborate with the Strategic Communications executive, manager, and multimedia team to effectively communicate with the community
• Provide timely and accurate public safety information, including incidents after hours
• Assist in gathering and creating digital content for JSO’s social media platforms, website, and other communication channels
• Contribute to the development of social media and marketing strategies to expand outreach and promote the agency’s mission
• Coordinate with partner agencies as needed for information sharing and collaborative efforts

• Excellent writing skills, with the ability to communicate clearly and effectively in both AP Style and a conversational tone
• Strong organizational skills and the ability to manage multiple tasks and meet deadlines
• A solid background in social media
• Proficiency in graphic design using Canva
• Willingness to work after hours during special events or critical events, to include being on-call
• Ability to collaborate with a team of Media Relations Specialists and Multimedia Specialists
• Capable of working in fast-paced, evolving situations to share information quickly and accurately with the public
• Familiarity with law enforcement policies and procedures as well as media relations and public relations

Please provide samples of your work in your application. These MUST be linked on your resume or uploaded as a secondary document (you can upload in place of a college or high school transcript). 

The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528.  There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.