This position reports to the Industrial Psychologist.  This is professional human resources work in conducting observational applied research, developing valid questionnaires, analyzing organizational data, conducting workload assessments, developing outcomes reports, presenting outcomes reports, assisting with job analysis, and assisting with promotional exams.   Work requires a thorough understanding and application industrial-organizational psychology theories, research methodologies, univariate/multivariate analyses and practices which are usually gained through degree-granting schools and applied research work experience. Contacts with customers and team members require skills in understanding and/or influencing people, persuasiveness or assertiveness and sensitivity to other’s points of views are often required to influence behavior, change an opinion, achieve consensus, or turn a situation around. These skills are important in implementing research activities, discussing, and resolving work-related issues and problems, and presenting and defending recommendations and decisions. Work requires critical thinking when encountering substantially diversified procedures and specialized standards, because of the changing priorities, or different situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence.  Work is performed mainly in an office environment, but fieldwork may be required in areas where there are some risks and hazards which are known, predictable and controllable. Operates a motor vehicle and personal computer using statistical analysis, word processing, spreadsheet applications, and other standard office equipment. Physical demands are minimal but may occasionally require lifting objects weighing less than 50 pounds or standing for extended periods of time. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques, standards, and/or well-defined policies.   The worker plans and organizes the work, determines their own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and for adherence to established methods. standards, and policies.

• Implements mixed methodology, qualitative methodology, and quantitative methodology studies with a high degree of validity, reliability, and generalizability.
• Facilitates meetings with business professionals and supervisors regarding implementation of research studies and workload analyses.
• Conducts job analysis activities including background research, site observations, interviews, subject matter expert focus group sessions, survey, and questionnaire administration, grouping jobs into job families, working with subject matter experts to establish job relevancy, documenting job analysis results, and making appropriate assessment decisions.
• Utilizes psychological principles and research methods to solve problems in the workplace and improve work performance.
• Identifies the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Interprets and applies provisions of collective bargaining agreements, Civil Services and Personnel Rules and Regulations, and applicable employment laws and policies.
• Analyzes job requirements to establish criteria for selection, evaluation, training, and other personnel functions.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Collaborates with leadership to provide knowledge-based expertise and innovative strategies and ideas to support and nurture a culture of high performance and high potential diverse talent.
• Assists with evaluations of the psychometric properties of various selection tests and calculates candidate scores.
• Conducts item-analysis and additional statistical analyses using spreadsheets to ensure individual items within specific assessments are displaying appropriate psychometric properties.
• Conducts analyses to monitor adverse impact (e.g., 4/5th rule) to ensure legal compliance of assessments.
• Develops job analysis, assessment development, and validation study technical reports by preparing documentation describing the validity evidence gathered for assessment tools.
• Develops and presents outcomes reports with valid and reliable recommendations derived from data collection.
• Conducts data cleaning, data organization, and qualitative/quantitative analyses of various research and workload data.
• Conduct and interpret a variety of workload analyses.
• Assesses reliability coefficients for research questionnaires, develops questionnaire items via Qualtrics, and analyzes questionnaire items using Excel and SPSS.
• Interprets data using sound data validation techniques to identify actionable steps.
• Perform related duties as required.

• Knowledge of industrial-organizational psychology theories.
• Knowledge of sound research methodologies and scientific methods techniques.
• Knowledge of organizational research and item validation techniques.
• Knowledge of applied organizational research theories.
• Knowledge of psychometric principles.
• Skill in interpersonal relationships with regards to conflict management and rapport building.
• Skill in active listening to identify needs, opportunities, strengths, and weaknesses of a project.
• Skill in communicating professionally orally and in writing regarding project tasks and recommendations.
• Skill in critical thinking with regards to accurately interpreting and generalizing data collection, interpretation, and recommendations.
• Ability to apply observational/questionnaire research methodologies in the organizational setting.
• Ability to conduct and analyze qualitative, quantitative, and mixed-methodological research.
• Ability to run univariate and multivariate analyses via Excel, SPSS, and/or R.
• Ability to facilitate conversations to obtain buy-in and lead necessary organizational changes.
• Ability to conduct research, clean data, and interpret data into actionable recommendations.
• Ability to conduct a variety of workload assessments and provide meaningful interpretations into actionable steps.
• Ability to apply psychometric principles with regards to survey item analyses and assessment item analyses.
• Ability to apply validity, reliability, and generalizability principles in applied organizational research and workload assessment data collection.
• Ability to conduct job task analyses to validate various roles and responsibilities.
• Ability to calculate and interpret adverse impact analyses, chi-square analyses, and t-scores when assisting with the validation and standardization of assessment results.
• Ability to utilize computer software for the purposes of research, presentations, reporting of results, and communication of necessary information.

• Master’s degree from an accredited institution in industrial and organizational psychology, psychology or equivalent. 
• Three (3) years of professional experience in applied research.