This is protective service work in securing, patrolling and surveilling passageways of City property and grounds, and providing safety to the public. The work requires knowledge of work routines, procedures, rules, and regulations used in protecting City property and grounds that are learned through specialized training and job experiences. Contacts require skills in assessing, anticipating, reacting, and influencing behavior to turn a situation around. The security work is fairly routine following established routines, standing instructions and established procedures, but some variation in sequence of procedure is allowed based on situations encountered. Work is performed in an inside environment requiring outside patrols where risks and hazards are known, somewhat predictable and controllable. Operates computer, telephone, security walk through body scanners, x-ray scanners, metal detector devices, motor vehicle, two-way radio, surveillance equipment and firearms. The physical demands consist of sitting, observing, standing, and walking on patrol to secure building. May require the lifting of heavy objects weighing more than 50 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations.

• Patrols, secures, and inspects public buildings to ensure protection against vandalism, fire, and other hazards. 
• Writes reports or complete documents, such as noteworthy incidents, security logs, response to resistance, etc. 
• Notifies department officials, Fire and Police Departments of request of service. 
• Protects cashiers at special events. 
• Escorts employees to parking lots and cars. 
• Monitors and screens persons entering and leaving City premises and areas under patrol. 
• Detains or warns trespassers, intruders, vagrants, or prowlers to desist and notifies proper authorities. 
• Monitors surveillance cameras. 
• Operates walk through body scanners, x-ray scanners, metal detectors, telephones, computer, and two-way radio equipment. 
• Wears a firearm and appropriate protective gear. 
• Scans individuals and their personal affects when entering City buildings to ensure no weapons or contraband are introduced inside. 
• Provides information and directions to visitors and other City employees. 
• Transports cash to Tax Collector as armed Security Officer once a day. 
• Demonstrates proficiency in City of Jacksonville’s competencies. 
• Performs related work as required.

• Knowledge of security rules, regulations, and procedures. 
• Ability to use a firearm when performing security duties and have knowledge of safety precautions when handling firearms. 
• Ability to secure and protect City property and detain suspects. 
• Ability to communicate effectively by providing information and directions to the general public. 
• Ability to maintain security logs and complete incident reports. 
• Ability to operate a walk-through body scanner, x-ray scanning and metal detection devices. 
• Ability to observe, monitor and recognize suspicious people in areas under patrol. 
• Ability to stand and walk for long periods of time both indoors and outdoors. 
• Ability to operate a motor vehicle.

Open Requirements/Supplemental Information

• One year of education  and/or experience in protective services work that includes, protecting, patrolling, and surveilling property, equipment, and people.

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LICENSING/CERTIFICATION/REGISTRATION: 

• Class G Statewide Firearm License is required prior to appointment and must be maintained. 

• Class D Security Officer License is required prior to appointment and must be maintained. 

• Must possess and maintain a valid driver’s license during employment in this class.  

• Must qualify for, obtain, and maintain a City of Jacksonville public driver certification for employment in this class.  

 

OTHER REQUIREMENTS:  

• The probationary period for this class is six (6) months. This classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville’s Drug Free Workplace Policy (0401).

The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528.  There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.